Pickup time slots

Step by step

1. Switch the product to time slots

   In Menu Management, open the product and set Stock mode under Pickup lead time settings to By time slot. You can also click the Day ←→ Time switch on the product card.

   Only products in this mode use time slots. Other products keep using daily stock.

   

2. Set how early it can be booked

   In the By-time-slot mode panel, enter Days until reservable (days later), for example 3. Optionally choose a Reservation start time on the earliest day, for example 12:00, so that on the earliest day only slots from noon can be booked.

   Click Save in the product window, then Update at the bottom of the page.

   

3. Open the time-slot stock screen

   Click Timeslot Orders_Inventory in the SPECIAL ORDERS group of the left menu. The grid shows your time-slot products, one row per slot, with one column per day. Use the month buttons to move around.

   If you see No timeslot inventory mode products registered, go back to step 1.

   

4. Choose the slot length

   Use Timeslot Mode Granularity to choose how long each slot is, from 10 minutes up to 12 hours. This saves straight away and you will see Timeslot granularity updated.

   Reload the page if the grid does not change. Slots run from the start to the end of your pickup hours.

   

5. Fill in how many each slot can take

   Every slot starts at 0, so nothing can be booked until you fill the grid. In Bulk Change Mode, select cells by dragging, by clicking a date, a slot time or a product name, or with Select by Date Range. Enter a number under Apply to Selected Cells and click Bulk Change.

   Use Individual Change Mode to edit single cells.

   

6. Save

   Click Save. You will see Timeslot inventory saved.

   The number in each cell is how many more can be ordered for that slot. It goes down with every order.

   

7. What customers see

   When the cart has a time-slot product, checkout shows a weekly grid instead of a calendar, with ←Prev week and Next week→. Open slots show a circle with the number left; full slots show −.

   On your order page, the product card shows its Earliest pickup date and time, or No pickup slots if nothing is open in the next 60 days.

   

8. See orders by slot

   Open Timeslot Orders_Orders and pick a Management Date. Choose Production list (all) for what to make at each pickup time, Daily detail for each customer, or Matrix for a day-by-day table.

   This screen only shows time-slot products. All orders are also in Order Management.

   

Related guides

• Business hours and closed days — Tell the system when customers can pick up: your pickup hours, the days you are always closed, holidays and extra open days, and how far ahead people can order.
• Inventory and stock — Limit how many of each product you sell per day, or per pickup time slot. Learn how stock goes down with each order and what customers see when you are full.
• Production sheet — See how many of each product to make for each pickup day, group products by station, and print the sheet for the kitchen.
• Products — Create categories and products, set prices in dollars and sale prices, add photos, choose how much notice each product needs, hide products, and change their order.

Still stuck? Email us at support-global@cakesystem.net.